Returns & Exchanges

At esmi Skin Minerals, we want you to love your glow. If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Check Eligibility

  Ensure your product is unopened, unused, and within 30 days of the original purchase date to qualify for a full refund or exchange.

• 2.
  Contact Support

  Email our Skin Service Team with your order number and reason for return to receive your unique Return Authorization number.

• 3.
  Package Your Items

  Securely pack your items in their original packaging to prevent damage during transit and include your Return Authorization slip inside the box.

• 4.
  Ship and Track

  Send your parcel back via a trackable shipping service; once received and inspected, we will process your refund to your original payment method.